Akon International ("we") respects your privacy and is committed to protecting the personal data of visitors and clients. This policy explains, in plain language, what data we collect on this website, how we use it and what your rights are.
1. Data controller
Akon International — Av. Pedro Taques, 294, Sala 602, Centro Empresarial Átrium, Torre Sul, Maringá-PR, Brazil. Privacy contact: comercial@akon.com.br.
2. What data we collect
- Data you provide in the contact form: name, company, e-mail, phone and message. When you submit, this information is forwarded directly to our business WhatsApp — this website does not store it in its own database.
- Direct contact data: information you voluntarily send us via WhatsApp, phone or e-mail.
- Browsing data: through cookies and Google Tag Manager/Google Analytics, we collect statistical usage data (pages visited, session time, device, approximate region). This data is aggregated and does not directly identify you.
3. How we use your data
- To respond to your inquiry and present our international trade solutions;
- To prepare proposals and manage the business relationship;
- To improve the website and our communications based on browsing statistics;
- To comply with legal and regulatory obligations, where applicable.
4. Data sharing
We do not sell or rent your personal data. Sharing occurs only when necessary for the operation of the website and our service:
- WhatsApp (Meta): when you use the form or the WhatsApp button, your message travels through the WhatsApp platform and is also subject to Meta's privacy policy;
- Google: statistics and map services (Google Tag Manager, Analytics and Google Maps) used on the site;
- Authorities: when required by law or court order.
5. Cookies
We use cookies to measure site audience and improve your experience. You can block or delete cookies in your browser settings — the site will continue to work normally.
6. Data retention
We keep your contact data for as long as necessary to handle your request and maintain the business relationship, or for the period required by law. Browsing statistics follow Google Analytics retention periods.
7. Your rights (LGPD, art. 18)
You may request, at any time:
- Confirmation of processing and access to your data;
- Correction of incomplete, inaccurate or outdated data;
- Anonymization, blocking or deletion of unnecessary data;
- Data portability to another provider;
- Information about data sharing;
- Withdrawal of consent.
To exercise any of these rights, e-mail comercial@akon.com.br with the subject "Privacy". We will respond as soon as possible.
8. Security
We adopt reasonable technical and organizational measures to protect the data we process. However, no internet transmission is 100% secure — we recommend not sending sensitive data through the form.
9. Changes to this policy
This policy may be updated from time to time. The current version will always be available on this page, with the last update date at the top.
10. Contact
Questions about this policy or how your data is handled: comercial@akon.com.br · +55 (44) 3031-5907.